年度	2001
全部作者	别莲蒂
论文名称	Lien-Ti Bei, 2001.09, 'An Integrated Model for the Effects of Perceived Product, Perceived Service Quality, and Perceived Price Fairness on Consumer Satisfaction and Loyalty, ' Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior, Vol.14, pp.125-140.
卷数	139030
发表日期	2001-09-01