年度	2016
全部作者	苑守慈
论文名称	Yen-Hao Hsieh*;Soe-Tsyr Yuan, 2016, 'Can Customer Expectations be Measured in Real Time?, ' International Journal of Information Technology & Decision Making, Vol.15, No.1, pp.119-149.(SCI)(*为通讯作者)
卷数	409343