年度	2008
全部作者	别莲蒂
论文名称	Chen, Yi-Mu*;Richard Widdows;Lien-Ti Bei, 2008.06, 'What Makes You Satisfied: The Brand, Store, or Employee?, ' Consumer Satisfaction, Dissatisfaction and Complaining Behavior Conference.(无)(*为通讯作者)
参考连结	http://nccur.lib.nccu.edu.tw/handle/140.119/45349
发表日期	2008-06-01
ISI Number	262750