年度	2002
全部作者	邱志圣
论文名称	邱志圣;Chang, Tung-Zong;Su-Jane Chen, 2002, 'The Path to Superior Service Quality: The Role of Corporate Culture, ' American Marketing Association Summer Educators Conference, American Marketing Association.
参考连结	http://nccur.lib.nccu.edu.tw/handle/140.119/24157
ISI Number	144751