年度	2025
全部作者	陈冠儒
论文名称	Chia-Wei Sun*;Kuan-Ju Chen, 2025.07, 'Too authentic to tolerate? The impact of perceived authenticity in AI chatbot design on consumer behavior under service failure, ' 2025 Global Marketing Conference, Global Alliance of Marketing & Management Associations.(*为通讯作者)
发表日期	2025-07-01
ISI Number	134865