年度	2003
全部作者	别莲蒂
论文名称	Lien-Ti Bei;Cian-Feng Shang, 2003.08, 'The Competitive Strategies for State-owned Enterprises Based on Customer Satisfaction, ' The 10th International Conference of the European Institute of Retailing and Services Studies.
参考连结	http://nccur.lib.nccu.edu.tw/handle/140.119/24890
发表日期	2003-08-01
ISI Number	142990