年度	2011
全部作者	罗明琇
论文名称	Lo, S. M.*, 2011.10, 'Transforming after-sales service to the customer support system (CSS): The contingency theory perspective, ' Proceedings of the 4th Annual EuroMed Conference.(*为通讯作者)
发表日期	2011-10-01
ISI Number	348768