年度	2004
全部作者	邱志圣
论文名称	TD Chang;邱志圣;S. Chen, 2004, 'The Effects of Corporate Factors on Service Quality, ' Proceedings of 2004 Academy of Marketing Science Annual Conference, Vancouver, Canada.
参考连结	http://nccur.lib.nccu.edu.tw/handle/140.119/24153
ISI Number	149795