年度	2007
全部作者	許永明
論文名稱	許永明;Tsu-Wei Yu, 2007.07, 'The Effects of Customer Relationship Programmes on Customer Loyalty in Insurance, ' The Effects of Customer Relationship Programmes on Customer Loyalty in Insurance, Asia-Pacific Risk and Insurance Association Conference.
發表日期	2007-07-01
ISI Number	351197