年度	2018
全部作者	蕭瑞麟
論文名稱	Hsiao, R. L.;Dale Hsu*;Ashira Yang, 2018.09, 'Orchestrating Surprise: Reframing Users' Negative Senses for Service Innovation in Museum Shop, ' 38th. SMS Annual Conference, Strategic Management Society.(*為通訊作者)
發表日期	2018-09-01
ISI Number	423768