年度	2006
全部作者	別蓮蒂
論文名稱	Lien-Ti Bei*;Cian-Fong Shang, 2006, 'Building Marketing Strategies for State-Owned Enterprises against Private Ones Based on the Perspectives of Customer Satisfaction and Service Quality, ' Journal of Retailing and Consumer Services, Vol.13, No.1, pp.1-13.(*為通訊作者)
卷數	198932
參考連結	http://nccur.lib.nccu.edu.tw/handle/140.119/10278