Year	2019
Authors	LIEN-TI BEI
Paper Title	Bei, Lien-Ti*;Li-Keng Cheng, 2019.07, 'Effects of Egoism on Service Failure Recovery, ' AMA CBSIG 2019 Conference, American Marketing Association.(*為通訊作者)
Date of Publication	2019-07-01
ISI Number	423689