| Year | 2014 | 
|---|---|
| Authors | HENG-LI YANG | 
| Paper Title | Hsu, Hung-Pina*;Hsiao, Shu-Ling;Yang, Heng-Li, 2014.06, 'Constructing Customer Social Behavioral Patterns in Service Experience Engineering, ' The International Conference on Service Sciences and Innovation (ICSSI), National Taiwan University of Science and Technology.(*為通訊作者) | 
| Date of Publication | 2014-06-01 | 
| ISI Number | 405721 | 
 
            
 
      