| Year | 2003 | 
|---|---|
| Authors | LIEN-TI BEI | 
| Paper Title | Lien-Ti Bei;Cian-Feng Shang, 2003.08, 'The Competitive Strategies for State-owned Enterprises Based on Customer Satisfaction, ' The 10th International Conference of the European Institute of Retailing and Services Studies. | 
| Reference URL | http://nccur.lib.nccu.edu.tw/handle/140.119/24890 | 
| Date of Publication | 2003-08-01 | 
| ISI Number | 142990 | 
            