Year	2013
Authors	SHIAW-CHUN SHANG
Paper Title	Ya-Ling Wu;Shari S. C. Shang, 2013.09, 'Measuring Process Capital from a System Model Perspective, ' Business Process Management, Vol.19, No.4, pp.662-679.(SSCI)
Vol.No	412457
Date of Publication	2013-09-01