Year	2008
Authors	YEE-TIEN FU
Paper Title	傅冶天*, 2008.10, 'Creating Flexibility in Service Center Evolution: Examples from frequent / Management Track within WiCOM: Engineering, Services and Knowledge Management, ' Management Track within WiCOM: Engineering, Services and Knowledge Management,.(EI, IEEE)(*為通訊作者)
Vol.No	249855
Date of Publication	2008-10-01