Year	2002
Authors	JYH-SHEN CHIOU
Paper Title	邱志聖;Cornelia Droge;Sangphet Hanvanich, 2002, 'Does Customer Knowledge Affect How Loyalty is Formed?, ' Journal of Service Research, Vol.5, No.2, pp.113-124.
Vol.No	144745
Reference URL	http://nccur.lib.nccu.edu.tw/handle/140.119/12490