Year	2023
Authors	HAO-CHUN CHUANG
Paper Title	Chien-Ming Chen;莊皓鈞*, 2023.09, 'Time to shift the shift: Performance effects of within-day cumulative service encounters in retail stores, ' Omega, Vol.119, pp.102892.(SSCI, SCIE)(*為通訊作者)
Vol.No	106893
Date of Publication	2023-09-01