師資陣容

尚孝純

尚孝純

副教授

資訊管理學系

  • 分機
    29393091 #88085
  • E-Mail
    shari_shang@yahoo.com
  • 研究專長
    企業模式創新,企業系統管理,企業流程管理,變革管理

學歷

  • 澳洲墨爾本大學資訊系統博士
  • 美國紐約理工學院電腦科技碩士

個人著作

  • Shari S. C. Shang;Ya-Ling Wu;Amber Y. J. Sie, 2017.04, 'Generating Consumer Resonance for Purchase Intention on Social Network Sites, ' Computers in Human Behavior, Vol.69, pp.18-28.(SSCI)
  • Shari S. C. Shang;Ya-Ling Wu;Eldon Li, 2017.03, 'Field Effects of Social Media Platforms on Information Sharing Continuance: Do Reach and Richness Matter?, ' Information and Management, Vol.54, No.2, pp.241-255.(SSCI)
  • Shari S. C. Shang;Chen-Yen Yao;Yun-Chen Yu, 2016.12, 'The Retention of Customer Relationships after Mergers and Acquisitions, ' Corporate Management Review, Vol.36, No.2, pp.65-104.(TSSCI)
  • Shari S. C. Shang;Chen-Yen Yao;Da-Ming Liou, 2015.03, 'The effects of knowledge interaction for business innovation, ' R&D Management,.(SSCI)(本論著未刊登但已被接受)
  • Ya-Ling Wu;Shari S. C. Shang, 2013.10, 'Do Happier Customers Generate More Profits? An Analysis of Customer Contribution in a Bank, ' Asia pacific management review, Vol.18, No.4, pp.391-406.(TSSCI)
  • Ya-Ling Wu;Shari S. C. Shang, 2013.09, 'Measuring Process Capital from a System Model Perspective, ' Business Process Management, Vol.19, No.4, pp.662-679.(SCOPUS)
  • Shari S. C. Shang, 2012.10, 'Dual strategy for managing user resistance with business integration systems, ' Behaviour & Information Technology, Vol.31, No.9, pp.909-925.(SSCI)
  • Shari S. C. Shang;Eldon Y. Li;Ya-Ling Wu;Oliver C.L. Ho, 2011.01, 'An examination of web 2.0 service models: a knowledge-creating perspective, ' Information & Management, Vol.48, No.4-5, pp.178-184.(SSCI)
  • Shari S. C. Shang;Ya-Ling Wu, 2011, 'A Model of Market-Orientation Effects of Customer Relationship Management on Organizational Processes, ' Asia pacific management review, Vol.16, No.1, pp.83-104.(TSSCI)
  • Shari S. C. Shang;Shu-Fang Lin, 2010.12, 'People-driven Processes in Customer Relationship Management, ' Service Industries Journal, Vol.30, No.14, pp.2441 - 2456.(SSCI)
  • Shari S.C. Shang;Shu-Fang Lin, 2010.03, 'The Critical Success Factors of Software Localization, ' Asia pacific management review, Vol.15, No.1, pp.57-77.(TSSCI)
  • Shari S. C. Shang;Shu-Fang Lin, 2010.03, 'A model of intellectual capital management capability in the dynamic business environment, ' Knowledge Management Research & Practice, Vol.8, No.1, pp.15-23.(SSCI)
  • Shari S. C. Shang;Shu-Fang Lin, 2010.02, 'Barriers to Implementing Information Technology Infrastructure Library: A Multi-case Study on the Service-based Industry, ' Contemporary Management Research, Vol.6, No.1, pp.53-72.(Ulrich''s periodicals)
  • Shari S. C. Shang;Se-Hwa Wu;Chen-Yen Yao, 2010, 'A Dynamic Innovation Model for Managing Capabilities of Continuous Innovation, ' International Journal of Technology Management, Vol.51, No.2, pp.300-318.(SSCI)
  • Shari S.C. Shang;Shu-Fang Lin, 2009.10, 'Understanding the Effectiveness of Capability Maturity Model Integration by Examining the Knowledge Management of Software Development Process, ' Total Quality Management & Business Excellence, Vol.20, No.5, pp.509 - 521.(SSCI)
  • Shari S. C. Shang;Shu-Fang Lin;Ya-Ling Wu, 2009.06, 'Service Innovation through Dynamic Knowledge Management, ' Industrial management and data systems, Vol.109, No.3, pp.322-337.(SCIE)
  • Shari S. C. Shang;Se-Hua Wu;Chen-Yen Yao, 2009.01, 'The application of the complementarity concept in the management of IT capital: Learning from cases of CRM systems Journal of Information Management, ' Journal of Information Management, Vol.16, No.1, pp.185-204.(TSSCI)
  • Shari S. C. Shang;Ping-der Huang, 2008.09, 'Examining Measurements of Process Capital - Multiple Case Study on CRM Processes in Financial Industry, ' Journal of Learning and Intellectual Capital,.(inderscience)
  • Shari S.C. Shang;Ya-Ling Wu, 2007, 'Building a Composite Model of Business Process Management with System Development Life Cycle: An Action Research on Multiple Systems, ' Journal of Information Management-Concepts, Systems, and Applications, Vol.9, No.2, pp.1-22.
  • Shari S. C. Shang;Peter Seddon, 2005, 'Managing Process Deficiencies with Enterprise Systems, ' Business Process Management Journal, Vol.13, No.3, pp.405-416.
  • Shari S. C. Shang, 2005, 'A Comparative Study of Users’ Role in ERP Software and BPM Software Implementation, ' Journal of eBusiness, Vol.7, No.4, pp.351-371.(TSSCI)
  • Shari S. C. Shang;Peter B. Seddon, 2002, 'Assessing and Managing the Benefits of Enterprise Systems: the Business Manager’s Perspective, ' Information Systems Journal, Vol.0, No.12, pp.271-299.(SSCI)
  • Shari S. C. Shang;Amber Y. J. Sie, 2014.08, 'An empirical study of the gratifications of customer resonance on purchase intention, ' Proceedings of the 20th Americas Conference on Information Systems, AMCIS.
  • Shari S. C. Shang;Pin-Jiun Chen, 2013.08, 'Understanding customer perceptions of e-service deviations, ' Proceedings of the 19th Americas Conference on Information Systems, AMCIS.
  • Shari S. C. Shang;Kuan Yu Lin, 2013.08, 'An Understanding of the Impact of Gamification on Purchase Intentions, ' Proceedings of the 19th Americas Conference on Information Systems, AMCIS.
  • Shari S. C. Shang;Junyi Wu, 2012.08, 'An examination of first-mover (dis)advantages of ICT-driven innovation in the service industry, ' Proceedings of the 18th Americas Conference on Information Systems, AMCIS.
  • 尚孝純*, 2010.08, 'Strategies for Leveraging IT-enabled Service Innovation in Intensively Competitive Market, '.(*為通訊作者)
  • Shari S. C. Shang;Tzu-Yuan Ho;Meng-yu Chen, 2009.12, 'An understanding of determinants of Web traffic, ' WEB 2009, AIS.
  • Shari S. C. Shang;Se-Hwa Wu;Chen-Yen Yao, 2008.08, 'The Management of Resource Complementarity for Continuous Innovation in SMEs, ' Proceedings of the 2008 Academy of Management Meeting (AOM 2008).
  • Shari Shang;Se-Hwa Wu;Chen-Yen Yao, 2008.07, 'A Dynamic Innovation Model for Managing Capabilities of Continuous Innovation, ' Proceedings of the Portland International Conference on Management of Engineering and Technology, the Portland International Conference on Management of Engineering and Technology.(EI)
  • Shari S.C. Shang;Chih-hsien Hsu, 2007.08, 'Reap from ERP Systems – The Management of Absorptive Capacity in Post-ERP Implementation, ' Americas Conference on Information Systems (AMCIS 2007).
  • Shari S. C. Shang;Kai-hsiang Liao, 2006.08, 'Understanding the Inflexibility of Process Integration, ' Americas Conference on Information Systems (AMCIS 2006), Americas Conference on Information Systems.
  • Shari S. C. Shang, 2005.08, 'A Study on the Impacts of the Fit of Enterprise Systems on International Organization Operations, ' American Conference on Information Systems (AMCIS 2005).
  • Shari S. C. Shang;Y. Lo, 2004.12, 'The Impacts of Fit in Enterprise Systems on the Operations of International Organizations, ' Proceedings of The Third Workshop on e-Business, Association of Information Systems.
  • Shari S.C. Shang;Tim Su, 2004.09, 'Understanding User Resistance in Enterprise Systems Implementation, ' International Conference on Enterprise Systems and Accounting (ICESA), International Conference on Enterprise Systems and Accounting (ICESA).
  • Shari S. C. Shang;Tim Su, 2004.08, 'Managing User Resistance in Enterprise Systems Implementation, ' American Conference on Information Systems (AMCIS), American Conference on Information Systems (AMCIS).
  • Shari S.C. Shang;Peter Seddon, 2004.07, 'Enterprise Systems Benefits: How Should They Be Assessed?, ' Associate of Information Systems, 2004 Asia Pacific Conference on Information Systems (PACIS).
  • Shari S. C. Shang;Peter B. Seddon, 2003.11, 'The Risks of Changed Process with Enterprise Systems, ' Prceedings of the 14th Australasian Conference on Information Systems, Australia.
  • Shari S. C. Shang, 2002, 'Maximizing Benefits from Enterprise Systems, ' Maximizing Benefits from Enterprise Systems, PhD thesis, University of Melbourne.
  • Shari S. C. Shang, 2007, 'A Process View of the Impact of Information Technology on the Management of Intellectual Capital in the Banking Industry, ' Strategies for Information Technology and Intellectual Capital: Challenges and Opportunities, IGI.
  • Shari S. C. Shang;Peter B. Seddon, 2003.04, 'A Framework for Assessing and Managing the Benefits of Enterprise Systems:The Business Manager''s Prespective, ' ERP: The Quiet Revolution?, Cambridge University Press.

研究計畫

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